FAQs

Gentry Moving & Storage

Have a moving or storage-related question? Gentry Moving & Storage has the answer. Check out these FAQs and give us a call today for more information!

  • How do you tip your mover?

    Tipping is at the client's discretion. A range between 5% to 20% of the total moving cost is generally considered appropriate. The specific amount may vary based on the quality of service provided and the complexity of the move.

  • Do you place the furniture in the room?

    Yes, our movers will place furniture in the designated rooms as part of our service.

  • Do you disassemble and reassemble the furniture?

    Yes, our team provides disassembly and reassembly services for furniture as needed during the move.

  • Do you have liability coverage?

    Yes, we offer liability coverage for the items we transport during the moving process.

  • Is there anything you won't move?

    There are certain items we cannot transport, such as plants, paint, and chemicals. Please contact our office for a comprehensive list of restricted items.

  • Do you provide in-person estimates?

    Yes, we offer in-person estimates to provide accurate quotes for our moving services.

  • Do you prefer drawers to be empty?

    We recommend emptying drawers of all items except soft goods. Please ensure that valuables are removed and transported separately.